At Zomake® Backpack, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.
Effective Date: January 1, 2023
This Privacy Policy was last updated on January 1, 2023 and is effective as of that date.
Introduction
We take privacy seriously. We are transparent about how we collect and use your data. We only collect the minimum amount of personal data needed to achieve the purposes outlined in this policy, unless you provide additional information voluntarily.
Your privacy matters to us. We will always keep your data safe. We do not sell your personal information to anyone, ever.
What Information Do We Collect?
Information you provide directly: We collect information you provide directly when placing an order, creating an account, signing up for our newsletter, responding to surveys, posting on our blog, or contacting us. This information may include your name, email address, phone number, billing and shipping address, payment information, comments, photos, occupation, and any other information you choose to provide.
Automatic information: We automatically collect information about your device and your usage of our website through cookies, web beacons, and other technologies. This information may include your IP address, device ID, browser type, operating system, referral URLs, information about your interaction with our website, and basic geographical information.
Information from third party sources: We may collect information about you from third party sources such as social media platforms and marketing partners. This information may include your name, email address, interests, and demographic information.
Payment information: We collect certain payment and billing information when you make a purchase on our website. This information is processed securely by trusted third party payment processors and we do not store your full credit card information on our servers.
How Do We Use the Information We Collect?
We use the information we collect for purposes that include:
- Fulfilling your orders – We use your identifying and contact information to process and ship your orders, send order confirmations and tracking information, process payments, and communicate with you about your orders.
- Creating and managing accounts – If you create an account on our website, we use your contact information to create and manage your account.
- Delivering services – We use your information to deliver products and services you have requested.
- Improving our products and services – We analyze information about your use of our website to evaluate and improve our products, website, marketing strategies, and customer experience.
- Marketing and advertising our products – We may use your information to display targeted ads for our products on other websites you visit and to send you promotional communications and newsletter subscriptions if you opt-in to receive them. We do not share or sell your personal information to third party advertisers or marketers.
- Communicating with you – We use contact information to respond to comments, questions, or concerns you share with us and communicate with you about orders, promotions, events, and other news about our products.
- Protecting against fraud – We use information to detect and prevent fraudulent activity and other misuses of our website and services.
- Complying with legal obligations – We use your information when necessary to comply with applicable laws, lawful requests, and legal processes.
When Do We Disclose Your Information?
We will not disclose your personal information except for the purposes outlined in this policy or with your consent. Situations where we may disclose information include:
- Service providers – We engage certain trusted third parties to perform functions and provide services to our shop, such as payment processing, order fulfillment, advertising, marketing, analytics, customer service, fraud prevention, legal services, and website hosting. We will share your personal information with these parties only to the extent necessary for them to provide these services.
- Business transfers – If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- To comply with the law – We may disclose your information in response to a lawful court order, subpoena, warrant, or legal process, or to comply with the law or protect our legal rights and interests.
- To protect rights and safety – We may disclose information when necessary to enforce our policies, protect our rights and property, prevent fraud, or protect the security and safety of you, us, or others.
How Do We Safeguard Your Personal Information?
We take reasonable precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration and destruction. All information you provide to us is stored on secure servers behind firewalls. Payment information is encrypted using SSL (Secure Sockets Layer) technology.
While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Unfortunately, the transmission of information via the internet is not completely secure, so we cannot guarantee the security of your data transmitted to our site.
What Information of Mine can be disclosed publicly?
We will not publicly disclose any personal information about you without your consent. If you leave a comment on our blog, you consent to your name, profile picture if provided, website URL if provided, and comment being visible to the public. We recommend you avoid providing other contact information or confidential information in blog comments.
Do you collect information from minors?
We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that a minor has provided us with personal data we will take steps to delete such information. If you believe we may have collected information from a minor, please contact us.
What are my rights over my personal data?
You have the right to request:
- Access to the personal data we hold about you
- Correction or deletion of your personal data
- Restriction of or objection to certain processing
- Receipt of an electronic copy of your personal data for transmission to another company (data portability)
Please contact us if you would like to exercise any of these rights. We will consider all requests in accordance with applicable laws.
How long do you retain my personal data?
We retain your personal data only as long as necessary to provide you products and services, comply with applicable laws, and operate our business effectively. We may retain certain data for a longer period if necessary to comply with tax, legal, accounting, or other obligations.
When we no longer need to use your personal information, we will remove it from our systems and records and take steps to properly anonymize or dispose of it.
Do you use cookies or other tracking technologies?
Yes, we may use cookies and other technologies like pixels, web beacons, and local storage to collect information about how you interact with our website. This includes information about your device and your usage of our website. We use this information to analyze and track usage to improve our products, website, and your experience.
Our third party advertising and analytics partners may use these tracking technologies to collect similar information about you on our website.
You can control your cookie settings through your browser settings and other tools. Your browser may allow you to set “Do Not Track” options as well.
Do you collect information from other sources?
We may obtain information about you from other sources like social media platforms that you use to connect with us. This information may include your name, social media username, location, photos, contacts, and demographic information.
We may combine this information with information we have collected from you directly on our website.
Do you send marketing emails or messages?
We may send periodic promotional, informational, and survey emails to the email address you provided to us. You may opt-out of such communications at any time by following the unsubscribe instructions located at the bottom of the email. Please note that certain informational communications, including important information about purchases you have made with us, updates to our Terms & Conditions of Use or this Privacy Policy, or other transactional details may still be sent and are necessary for fulfilling our obligations.
Do you advertise online?
We contract with third party ad networks and exchanges to display advertising on other sites online. These third parties may use cookies, web beacons, or other technologies to collect information about your use of our website as well as other websites over time, which allows them to display ads that may be relevant to your interests on our website and elsewhere.
Note that any images or content displayed via third party ad networks are hosted by the third party and not this website. Ad networks follow their own privacy policies and we recommend you review those as we have no control over information collected and used by third party ad companies.
Does your website permit third party content?
Our website may include functionality to enable embedding of third party content like social media posts, videos, photos, articles, etc. This functionality installs third party cookies through embedded content to enable tracking of user interaction for analytics and attribution purposes.
We do not control the collection or further use of information these third party services may collect and encourage you to review their privacy policies.
Do you comply with GDPR?
Yes, we comply with the General Data Protection Regulation (GDPR) for storing and processing any EU resident personal data.
What is your Privacy Shield certification status?
While we do not yet have a Privacy Shield certification, we comply with the US-EU Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerland to the United States. We adhere to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability. We commit to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU, the UK, and Switzerland in the context of the employment relationship.
How will I know if this privacy policy changes?
We may occasionally update this Privacy Policy as laws and regulations change or as we develop better ways to keep you informed about how we use your information. We will post any privacy policy changes on this page and update the Effective Date at the top of this Privacy Policy. Any changes become effective immediately upon posting. Please check this page periodically for updates.
How do I contact you with questions or concerns about privacy?
If you have any concerns about privacy or questions about our practices, please contact us at:
Email: [email protected]
Phone: 555-123-4567
We will respond to all inquiries within 30 days.
California Resident Privacy Rights
If you are a California resident, you have the right to request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes under the California Shine the Light law. We do not disclose personal information to third party marketers or advertisers.
Nevada Resident Privacy Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us and requesting to opt-out. We do not currently sell your personal information as defined in Nevada law.
Your Consent to this Privacy Policy
By using our website, making a purchase, or interacting with this website in any way, you consent to our collection and use of your information as outlined in this Privacy Policy.
Thank you for taking the time to understand our Privacy Policy. We hope this helps you make informed decisions about sharing your personal information with us. Please let us know if you have any additional questions!